Contact us

Our organization enables us to remain close to our customers:

Nationally and in Europe, RTE's customer service advisors maintain relations with our customers' senior management and purchasing departments. They are split into two National Units: the Key Accounts, marketing and sales department and the CNES (National System Control Centre).

Headquarters address:

Réseau de Transport d'Electricité
7 C Place du Dome
Immeuble Window

Locally, RTE's customer service advisors maintain relations with the managers in charge at our customers' sites. They are split into Regional Units covering the whole of France.

Customer Relations services contact details:

carte des implantations

Our hotline is at your disposal for any questions about our Information System

For any technical aspects related to Information System contact the hotline at:

French and foreign customers international phone number
+800 80 50 50 50 (free call)
Free call
French customers local phone number
0810 80 50 50
Numéro Azur

You want to ask about the information on the Customers Website of RTE?

Please send your requests to the Technical Hotline or to the webmaster, specifying your company.