Accessing the RTE Information System for all services

For all services which require secure access to the IS, RTE has provided an online form enabling you, in just a few easy clicks, to request your first access or change your existing access.

> Fill in the form to access the Customer Services Portal



  Download On-line Consultation (1)
  • IS Rules (i.e. Rules governing access
    to the RTE information system)
.zip (289 Ko) zip .pdf (398 Ko) pdf
  • IS General Appendix
.zip (406 Ko) zip .pdf (643 Ko) pdf
  • User guide of the Customer Services Portal
.zip (244 Ko) zip .pdf (3059 Ko) pdf
  • User guide PUBLICATION
Find the documentations on the page Rules pdf
  • Juniper Installer Service tool
.zip (1,7 Mo) zip  
  • Pulse Secure Installer Service tool
.zip (1,8 Mo) zip  

Documents updated on : 11/29/2016

PKI User Guide Software Certificate
  Download On-line Consultation (1)
  • For Windows 8.1
.zip (7,34 Mo) zip .pdf (9 Mo) pdf
  • For Windows 7
.zip (6,16 Mo) zip .pdf (7,43 Mo) pdf

Documents updated on : 01/17/2017

PKI User Guide Smart Card
  Download On-line Consultation (1)
  • For Windows 8.1
.zip (5,84 Mo) zip .pdf (6,30 Mo) pdf
  • For Windows 7
.zip (3,32 Mo) zip .pdf (4,01 Mo) pdf

Documents updated on : 01/17/2017